Delivery

Alexander August Beauty ships worldwide via USPS and UPS for all domestic and international packages

  • Orders will be processed within 1-3 days, orders placed on weekends or holidays will be processed the following business days. After you have received your confirmation of order via email, delivery time within the United States is 2-6 days and 10-15 business days internationally.
    • Total price will be calculated once you've entered the destination of where you'd like to ship your product to during check out. The prices are set on the shipping company, we apologize for the extra costs.
    • AABeauty is not responsible for any shipping deliveries that may be affected once the package has exited to its courier. Things such as: Transfers from USPS or UPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.
    Returns & Refunds
    • Due to sanitary reasons, we do not accept any returns or exchanges. Refunds are only applicable if products received are damaged 

    How to request a refund for damaged product

    • Email a picture of the product as well as the packaging it was sent with as soon as possible to info@alexanderaugustbeauty.com, along with your a request (Refund or Store Credit)
    • Every decision is tailored to your situation, we will ensure your service with us is properly dealt with 

    Cancellation of your order

    • Orders are processed within 48 hours. If you had made a mistake with your purchase you can please send us an email at info@alexanderaugustbeauty.com immediately after your order placement.
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